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Title

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Food and Beverage Assistant

Description

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We are looking for a dedicated and enthusiastic Food and Beverage Assistant to join our hospitality team. This role is essential in ensuring that guests receive outstanding service and enjoy a memorable dining experience. As a Food and Beverage Assistant, you will be responsible for supporting the daily operations of food and beverage services, including preparing dining areas, serving food and drinks, and maintaining cleanliness and hygiene standards. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a passion for delivering high-quality customer service. You will work closely with kitchen staff, servers, and management to ensure smooth service and guest satisfaction. Whether working in a hotel, restaurant, event venue, or catering service, your role will be vital in creating a welcoming and efficient environment. Key responsibilities include setting up tables, taking orders, delivering food and beverages, and handling customer inquiries. You will also assist in restocking supplies, cleaning tables, and ensuring compliance with health and safety regulations. Flexibility, attention to detail, and the ability to work in a fast-paced environment are crucial for success in this role. This position offers opportunities for growth and development within the hospitality industry. Training will be provided, and previous experience in a similar role is advantageous but not required. If you are passionate about hospitality and enjoy working as part of a team, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Greet and serve guests in a friendly and professional manner
  • Set up and clear tables before and after service
  • Take food and beverage orders accurately
  • Deliver food and drinks promptly to guests
  • Assist with restocking and inventory management
  • Maintain cleanliness and hygiene in dining and service areas
  • Handle customer inquiries and resolve complaints
  • Support kitchen and bar staff as needed
  • Follow all health and safety regulations
  • Assist in setting up for events and functions

Requirements

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  • High school diploma or equivalent
  • Previous experience in hospitality is a plus
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including weekends and holidays
  • Strong attention to detail and organizational skills
  • Ability to stand for long periods and lift moderate weights
  • Positive attitude and team-oriented mindset
  • Basic math skills for handling payments
  • Knowledge of food safety and hygiene practices
  • Willingness to learn and take on new tasks

Potential interview questions

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  • Do you have previous experience in food and beverage service?
  • Are you available to work evenings, weekends, and holidays?
  • How do you handle difficult or dissatisfied customers?
  • Can you describe a time you worked as part of a team?
  • What do you think is the most important aspect of customer service?
  • Are you comfortable standing for long periods?
  • Do you have any food safety or hygiene certifications?
  • How do you prioritize tasks during busy service times?
  • What motivates you to work in the hospitality industry?
  • Can you work in a fast-paced environment?